You can place an order without an account. During checkout you’ll have an easy option to create an account if you wish. Doing so is highly recommended as this will allow you to check on the progress of your order and make future orders quick and even easier.

There may be tax based on your location as we follow all federal, state and local regulations relating to sales taxes.

Yes, easily! During checkout, select “Need it shipped faster or on a specific date?” and then select a shipping date up to six months in advance on the calendar. Below the calendar you’ll see the estimated arrival date, based on your selections.

Absolutely! Along with being able to create and add a complementary customized gift message for each product and/or shipment, we also offer many beautiful gift options. At checkout just choose “Add a gift message and see gift options”. Select the “Gift Message” tab to include a free gift message. The “Gift Options” tab offers many beautiful gift-wrapping choices for birthdays, holidays and many other special occasions. From delightful gift wraps to personalized ribbons, you can easily make your gift of our wonderful confections even more special. For larger orders requiring gift options and/or custom ribbons featuring your company name, event, or logo, just contact us at 1-800-292-1100 or at letters@gladleys.com. We’re always happy to help!

We do! You can save up to 20% with our special volume discounts. To redeem on Gladleys.com, just enter the code VOLUME during checkout.

Place an order for:

- $500 to $1,000 and save 5%.

-$1,001 to $1,500 and save 10%.

-$1,500 to $2,000 and save 15%.

-Over $2,000 and save 20%.

Discounts are calculated on the total merchandise amount per order (excluding tax, shipping and handling charges). Some exclusions apply, including gift cards, sales, and discounted item purchases and/or orders being combined with free shipping promotions.

Most orders placed before 1PM EST will ship the same day. Some custom products are made to order and may ship later. Also, shipments may be affected by warm weather conditions in the recipient area. Please clickHERE for more shipping details.

Sorry, but to maintain the high quality and integrity of our products, we do not ship outside of the United States.

Yes, we certainly do, all year long. We carefully monitor and take into consideration destination temperatures for each shipment, and then custom package accordingly. Our goal is always to delight and have your wonderful confections arrive in perfect condition.

Yes, you can ship to as many special people as you would like in a single order. At the start of checkout, you’ll have the option to select “Ship to multiple locations”. This will allow you to choose a shipping date and available shipment method for each individual recipient. You can also easily include a free unique personal gift message. To make your delivery extra special, we also offer beautiful gift options like exquisite gift wrapping, ribbons and more. As always, if we can help in any way, just call us at 800-292-1100.

Yes! Our checkout process makes this easy. When placing your order, you’ll have the option to select an individual shipping date and shipment method for each recipient, up to six months in advance.

Yes! For P.O Box and APO/FPO, we ship exclusively via USPS Priority Mail. Due to shipping restrictions to these types of addresses, we regret that our other express shipping options are not available.

For P.O. box and APO/FPO addresses, we ship exclusively with USPS. For all other shipments we use the best available carrier based on each unique circumstance, be it USPS, UPS, or other carriers. Whichever provides the best service at the most affordable price at our discretion.

We are currently unable to charge shipments to other Federal Express or UPS account numbers.

Yes, we’ll email an order confirmation for each separate ship-to address that will include order number, order total, shipping information, optional gift messages, and other details. This means that if your order included multiple recipient addresses, you’ll receive a separate order confirmation for each one. This normally occurs shortly after your order is placed, certainly within 2 hours. If you don’t see one, please be sure to check your spam folder just in case. Once received, please double-check all of the details to make sure that everything is correct. If you need to make any changes just call us at 800-292-1100. We’re always happy to help!

Yes, when your order has shipped, we’ll email a shipping confirmation that will include tracking numbers. If your order included multiple recipient addresses, you’ll receive a separate shipping confirmation for each one. Your order can also be tracked in your account by selecting “Order History”. You may also contact us at 1-800-292-1100 to request tracking information for all of your recipients or with any questions or concerns.

We want you and those that receive your gifts to always be delighted. Regardless of weather conditions, your order should always arrive in perfect condition. If for any reason you're not completely satisfied, please contact us within thirty (30) days of receipt for a prompt and courteous replacement or exchange. You can review our full Return Policy by clicking HERE.

Our confections always leave our kitchen and are shipped at the peak of freshness. Because we use only the finest, premium ingredients and never any preservatives, handling and storage of our products vary. Included with each shipment, you’ll find a helpful card that provides product care and shelf life information. As a general rule, our candy will stay fresh longer when it is stored below 65°F (18°C). Please also keep it out of direct sun light, humid conditions, and heat for the best experience.

The best way to store chocolate for longer periods of time is to place it in two tightly sealed plastic bags and refrigerate. To store chocolate for up to six months, place it in two tightly sealed plastic bags and freeze. Using two plastic bags is important as this helps keep humidity from damaging your chocolate.

Simply leave your chocolate in the two sealed bags until it comes back to room temperature. If refrigerated this takes approximately two hours. If frozen, the process takes about six hours.

Yes, all of our products may contain dairy and milk products. Any person with a dairy allergy should not consume any of our products.

Yes, all of our products may contain nuts and/or peanuts. Any person with a nut allergy should not consume any of our products.

Yes, all of our products may contain gluten. Any person with a gluten allergy should not consume any of our products.

Please be sure to double check the requirements of the promotion. For example, there may be a minimum spending requirement that does not include tax, shipping, orders being split between multiple shipments destinations or gift option charges. Some promotions may only be valid for a certain period of time or for specific products. Also, promotional offers may not be used for previous purchases or combined with any other promotional or discount offer and are not redeemable for cash.

We strive to make our website accessible to everyone. To see our Accessibility Statement, please click HERE.